This often resulted in highly disruptive environments. The tensions from finger-pointing, shrugging shoulders, or just simple denial. However, what was interesting is that in almost all cases everyone's intentions, when approached, were not to sabotage or blame, they just didn't realize that how they behaved, no matter their intention, was inappropriate.
That became our mission: To help people get past their intentions and realize that it's their behavior that matters most.
Our mission today has evolved further: We now know that this understanding of behaviors not only improves behaviors, it increases productivity, engagement and reduces conflict and stress.
We continue to take this to the next level: With the advancement in technology and artificial intelligence, we are now embarking on the ultimate goal; To Predict, Prevent and Elicit. To Predict behavior in advance in order to Prevent inappropriate behaviors and help Elicit the right ones in order to improve society as a whole.
Working with the University of Calgary technology department and their experts in Artificial Intelligence (AI), we are again furthering AccuMatch and the Behavior Intelligence Academy to reduce biases that show up in Diversity, Equality and Inclusion through Behaviors.
This will impact everything from the selection process of new recruits, partnerships, leadership and more, through to performance reviews and ultimately to achieve the heightened collaboration of effective teams. Like Olympic rowing teams - all rowing together in the same direction, or tag teams with perfect timing.
For many decades, I've watched the advent of new systems, one after another, get introduced to try and improve business and corporate efficiencies. From TQM in the 70's and 80's to the current Agile, Six-Sigma, Lean, ISO900, and many more. We've been trying to solve the problem through systems alone, when in fact the problem needs an understanding of the people operating those systems.
Thank you for your interest in Behavior Intelligence and AccuMatch.
We look forward to having you join us on this amazing journey.